Terms of Service

Quotes are based on the information and access provided at the time of the estimate and are valid for 30 days from the date issued. If the scope of work changes on site, additional windows, heavy build-up, or restricted access, we will review the updated price with you before starting.

Triannual ClearDay Care Plan members are covered by our 7-day rain guarantee: if rain leaves spotting on their exterior glass within 7 days of service, contact us and we will return for a complimentary touch-up. The guarantee covers exterior glass only and does not apply to construction debris, sprinkler overspray, hard-water mineral staining, or damage caused by others. All customers: if anything about your service isn't right, let us know within 3 days and we will come back and make it right.

ClearDay Care Plans are recurring service plans. Biannual visits receive $50 off each visit, priority scheduling, and a ClearDay SpotShield pure-water finish. Triannual visits receive $100 off each visit, priority scheduling, SpotShield, the 7-day rain guarantee, and complimentary hard-water spot removal. Plans can be cancelled any time before the next scheduled visit with no penalty.

Payment is due upon completion of the service unless other arrangements are agreed in writing in advance. We accept the payment methods listed on your invoice. Balances unpaid after 30 days may be subject to a late fee.

Please give us at least 24 hours' notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours' notice, or appointments where our crew cannot access the property, may be subject to a trip charge.

For crew safety and quality of results, we may reschedule your appointment due to rain, high winds, lightning, or freezing conditions. Weather rescheduling is always done at no charge, and we will offer the next available date.

Homeowners are responsible for disclosing any damaged, loose, or previously repaired screens, failed window seals, cracked or chipped glass, deteriorated caulking, loose gutters, or damaged siding before work begins. ClearDay is not responsible for pre-existing damage or for defects that become visible once a surface is cleaned, including failed seals ("foggy" glass) and permanent hard-water etching.

Please ensure clear access to the work area: unlocked gates, pets secured indoors, vehicles moved from driveways, and fragile items removed from window sills and interior ledges.

ClearDay is fully insured, general liability coverage on every job. Any claim for damage caused by our work must be reported to us within 3 days of the service so that we can inspect and resolve it. Our liability is limited to the cost of repair or the amount paid for the service.

If anything about your service isn't right, let us know within 3 days and we will come back and make it right.

ClearDay LLC · Arlington Heights, IL · (312) 675-8275 · info@goclearday.com