Question 1

How much does window cleaning cost?

Accepted Answer

It depends on how many windows, how they're divided (grids cost more than picture windows), how many stories, and whether it's inside and out. Most homes here land in a predictable range. Quotes are free, firm, back within 24 hours, and hold for 30 days.

Question 2

What plans do you offer?

Accepted Answer

Three ways to book. One-time cleans are full price. Biannual Care Plans save $50 every visit and include priority scheduling and a ClearDay SpotShield pure-water finish. Triannual Care Plans save $100 every visit and also include priority scheduling, SpotShield, free hard-water spot removal, and the 7-day rain guarantee.

Question 3

How do I pay, and when?

Accepted Answer

Payment is due when the job's done. Card, Zelle, check or cash. No deposit on standard residential jobs.

Question 4

Are screens, sills and tracks included?

Accepted Answer

Sills and frames are included with every window cleaning. Screen cleaning and track detailing are add-ons; we quote them up front so you can add either one to any visit.

Question 5

Do you do inside and outside?

Accepted Answer

Both. Exterior-only is the most popular option and costs less; inside + outside gives the result you actually notice. We do them in the same visit.

Question 6

Can you get hard-water spots off?

Accepted Answer

Light sprinkler spotting comes off in a normal clean. Baked-on calcium needs a separate mineral treatment, we quote it after seeing the glass. If it's etched into the glass, we'll tell you instead of selling a treatment that won't work.

Question 7

What time will you be here?

Accepted Answer

You get a confirmation text when the job is scheduled and a text when the crew is on the way. Need a specific window, after 4 pm, before work? Tell us when you book and we route around it.

Question 8

Do I need to be home?

Accepted Answer

Not for exterior work, just leave gates unlocked and pets inside. For interior cleaning, someone needs to let us in, and we like to do the final walk-around with you.

Question 9

How often should windows be cleaned here?

Accepted Answer

Two to three times a year for most Northwest Suburbs homes. Three if you're on a busy road, under heavy tree cover, or have sprinklers hitting the glass.

Question 10

How far ahead should I book?

Accepted Answer

A few days in spring and fall; a week or more in peak summer and Christmas-light season. Rescheduling is free with 24 hours' notice.

Question 11

What areas do you serve?

Accepted Answer

Chicago's Northwest Suburbs and North Shore: Arlington Heights, Barrington, Buffalo Grove, Deerfield, Glenview, Hawthorn Woods, Highland Park, Inverness, Kildeer, Lake Barrington, Lake Forest, Lake Zurich, Libertyville, Lincolnshire, Long Grove, Mundelein, Northbrook, Riverwoods, South Barrington and Vernon Hills. Not listed? Ask, we're probably close.

Question 12

What is the 7-day rain guarantee?

Accepted Answer

If you're on a Triannual Care Plan and rain spots your exterior glass within seven days of service, we come back and re-clean the affected windows at no charge.

Question 13

Are you insured?

Accepted Answer

Yes, fully insured, general liability coverage on every job.

Question 14

Will you damage my landscaping or siding?

Accepted Answer

No. Upper glass is done from the ground with water-fed poles, so ladders stay off your siding and gutters. Where a ladder is needed we use standoffs. Beds get boards when needed.

Question 15

What if I'm not happy with something?

Accepted Answer

Tell us within 3 days and we come back and fix it at no charge. Every job ends with a walk-around so this rarely happens, but it's the rule either way.

Question 16

Do you do condos, townhomes or apartments?

Accepted Answer

We focus on single-family homes. Condos and townhomes are case by case with a $175 minimum, and we're glad to quote a whole building for your association or property manager.

Question 17

When do Christmas lights go up, and do I get to keep them?

Accepted Answer

Installs start October 1 and run through early December; the calendar usually fills by mid-October. Lights are commercial-grade LEDs we supply, maintain through the season, and take down through January.

Question 18

What's the difference between pressure washing and soft washing?

Accepted Answer

Pressure washing is for hard surfaces, concrete, pavers, brick. Soft washing is low pressure plus a cleaning solution for siding, roofs and painted surfaces; it kills algae instead of forcing water behind your siding. We pick the method by the surface, not by what's easiest.

Frequently asked questions

Pricing & plans

What's included

Scheduling

Guarantees & insurance

Other services

Ready for a home looking clear as day?